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LPHA Virtual Training: Dealing with Difficult Interactions
We’ve all had to deal with a challenging situation, whether it’s dealing with a personal problem with a large company, or communicating for your job. But have you thought about the person on the other side of the interaction? People may be difficult due to symptoms of a mental illness, stress, physical illness or disability, past experience, or they think it’s the only way to get help. In this class learn the signs and symptoms of mental illnesses, along with tips and strategies that can be used in dealing with difficult interactions, to manage the situation, and yourself.

Sep 28, 2022 10:00 AM in Central Time (US and Canada)

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